AIM offers health plans the broadest array of imaging management solutions available in the market. AIM's portfolio of solutions include:

• Streamlined, Web-based Utilization Management Solutions: AIM's utilization management solutions ensure that high-tech imaging orders are consistent with the most current clinically accepted uses for high-tech imaging. AIM's programs are driven by its innovative call center and ProviderPortal® web technologies to ensure efficient and effective provider service. AIM's commitment to effective and efficient service is a key component to its 96% provider satisfaction rating.
• Innovative Provider Network Solutions: AIM's provider network solutions allow health plan to develop imaging network strategies that meet the unique needs of their market using AIM's OptiNet® program. AIM's superior technology, analytical and provider network experience deliver the information and expertise needed to create the optimal imaging network solution.
• Accurate, Consistent Claims Payment and Auditing Solutions: AIM is a leading processor of imaging claims for health plans. With a dedicated and experience staff and proprietary system, AIM can provide health plans with a full range of processing, adjudication and payment options for a health plan's imaging providers.

Demonstrated Results

The value of AIM's approach can be shown by the results that we have provided to our clients and our commitment to consistently improving our programs and results.

• Utilization Improvement: Through its focus on improving the appropriateness of outpatient high-tech imaging utilization, AIM has been able to achieve utilization improvements of 15% to 35% for its clients.
• Operational Excellence: AIM's operational service metric performance-- Average Speed of Answer, Average Abandonment Rate, and Intake Time—are superior to industry averages.
• On-going Innovation: AIM continues to develop and leverage technology to improve its efficiency and effectiveness. AIM was the first company to introduce a full service web portal for imaging management. ProviderPortal® is a robust Web tool used by both ordering and servicing providers. This tool has gained broad acceptance and in 2006, AIM passed the one million mark for prior authorizations received via the web in one year! AIM's Imasis® is the industry first web-based call center application, combining clinical effectiveness with operational excellence and AIM's OptiNet® application leads the industry in providing an online network optimization and transparency tool for health plans.
• Provider Satisfaction: AIM conducts an annual, independently administered survey of provider satisfaction. In 2006, AIM received a 96% satisfaction rating from providers. Since the survey's inception, AIM's results have ranged between 95% and 98%.
• Customer Satisfaction: AIM has had 100% customer retention since 2001.